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We offer various home delivery and in-store pick-up options (Point of sale can be selected when choosing the delivery method on the website). Delivery times and shipping costs vary depending on the delivery method and destination country.
Delivery methods and costs
|Delivery method||Destination country||Shipping costs, incl. VAT||Free standard delivery for orders over||Delivery times|
|In-store delivery||In selected points of sale||Free||3 to 5 business days (excluding Saturdays and bank holidays)|
|Standard delibery (Colissimo / UPS Standard)||Metropolitan France, Monaco||€5||€100||2 to 4 business days (excluding Saturdays and bank holidays)|
|Euro Zone (outside France): Austria, Belgium, Cyprus, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Spain, Slovakia, Slovenia||€8||€100|
|DOM-TOM||€13 (excluding Reunion: €20)||€100 (excluding Reunion: €150)|
|Denmark||DKK 59||DKK 750|
|Hong Kong||HK$ 140||HK$ 1,000|
|Norway||NOK 100||NOK 1,000|
|Poland||ZŁ 35||ZŁ 450|
|Czech Republic||CZK 220||CZK 2,600|
|Sweden||SEK 71||SEK 950|
|Switzerland||CHF 10||CHF 120|
|Express delivery (UPS Saver)||Metropolitan France (excluding Corsica and DOM-TOM), Monaco||€13||1 business day (for all orders placed before 2pm, Monday to Thursday, excluding Saturdays and bank holidays)|
|Euro Zone (outside France): Austria, Belgium, Estonia, Finland, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Spain, Slovakia, Slovenia||€25|
|Hong Kong||HK$ 220|
|Czech Republic||CZK 650|
|United Kingdom (excluding Jersey, Guernesey)||£22|
Terms of Delivery
Parcels are delivered to the delivery address on your order confirmation (signature required). Please contact us as soon as possible if the address is incorrect. If no one is available, the delivery person will leave a delivery notice card inviting you to schedule a new delivery, or will leave your parcel at a post office (Colissimo), a local pick-up location (UPS standard or saver), or with a building caretaker or neighbour.
Parcels delivered to a post office, local pick-up location or to one of our boutiques will be available for pick-up for approximately 10 to 15 days.
Upon confirmation, your order will be prepared and shipped on the following business day*.
*Excluding express deliveries and in-store pick-up parcels:
- All express delivery orders confirmed before 2pm (GMT +1, Monday to Thursday) will be prepared and shipped the same day.
- All in-store delivery orders will be prepared the following business day and shipped on the following Monday, Wednesday or Friday.
The delivery times given start on the day your order is shipped.
We will send you an email when your order has been shipped. If you select in-store delivery, we will send you a second email when your order is available in the selected boutique.
During sales or promotions, shipping may take slightly longer (2 to 10 business days).